Quick answer
A simple dispatch efficiency view is first-time completion: jobs completed without a return visit within a window, divided by jobs attempted. Alternatively track reschedule rate as the inverse signal.
Overview
Efficiency is not “busy trucks.” It is keeping promises with the right skills and parts.
Use this calculator in weekly triage reviews to sanity-check trends.
How to use this tool
Enter jobs completed first-time and total jobs in the same window—or enter reschedule percentage to derive an approximate efficiency score.
Calculator
Efficiency score (proxy)
86.7%
Limitations
Window length and job types materially change results; compare cohorts consistently.
FAQ
- What window should I use?
- 14–30 days is common for SMB fleets; enterprise may need contract-specific windows.
Model this in Equipify
Connect assets, PM schedules, work orders, and billing so these metrics become live—not spreadsheet snapshots.